Hi everyone, we were blown away last week by the response to the sales for our last ever event! However you may have noticed over on socials that we suffered a few technical issues. Essentially we crashed the cookery school website, which hasn’t been tested as a ticket queue system before! In summary, it allowed the sale of 47 tickets, for a 20 ticket event, before showing as sold out.
Dan and I have been thinking long and hard about what to do. We could do one big event, but we wouldn’t want to impact on the overall quality of the event and experience. We could hold an additional event, but as we do this on top of hectic full time jobs and families etc we’re not sure if this is feasible. Whilst we’re working all of that out we didn’t want to be holding on to the money of people who had booked on but who didn’t currently have a space, and so we have asked the cookery school to refund those spaces. To be as fair as possible we have done this on a first come first served basis. So if you are booking 1 to 20 then you have nothing to worry about, but if you are booking 21 to 47 you will have received an email from the cookery school, explaining that the event is oversubscribed, and a full refund.
In the event that we find a way to put on an additional event the 27 people we have had to let down will have first refusal to any additional spaces. We can’t apologise enough for this situation. We hate letting people down and were looking forward to catching up with old friends and doing a nice thing for charity. We’re sorry if this has impacted you and hope you are not too disappointed. If anything is not clear please do email us or the cookery school
We thank you in advance for your understanding.